Frequently asked questions

We recommend booking ahead. Choose your package and time on our website or contact our team on WhatsApp.

Nothing. Towels, a peştamal wrap, slippers and disposable underwear are provided. You are welcome to bring your own swimwear; shower gel and hairdryers are available in the changing area.

Please contact our team before booking to discuss hammam access and private session requests. Ask us on WhatsApp about availability and arrangements.

Yes. Just add it to the note field on the booking form or to your WhatsApp message. We have both female and male therapists on duty every day, and your request is confirmed in the confirmation message.

We suggest arriving 15 minutes before your session. That is enough time to change, shower and talk briefly with your therapist about the flow that suits you.

Menu prices are in Euro (€). Please ask reception or contact us on WhatsApp for current payment options.

Children over 6 may use the hammam accompanied by a parent. Massage treatments are offered to guests aged 16 and above. Let us know in advance for family visits so we can plan the flow accordingly.

For pregnancy, high blood pressure, heart conditions, acute injury or skin infections, please consult your doctor first. If you share a known condition when booking, your therapist will choose a suitable technique.

Of course. Lilyum sits inside Aspera Hotel Taksim but is open to outside guests. You do not need to be a hotel guest; simply make a reservation.

Find us inside Aspera Hotel Taksim, Miralay Şefik Bey Sokak No:17 in Gümüşsuyu. Use the map on our contact page for directions. Contact our team for parking information.

You can cancel or change free of charge up to 4 hours before your session. For later cancellations or no-shows, the session is counted as used.

Yes. We issue personalised gift vouchers for every package, valid for 6 months. Just message us on WhatsApp and we will prepare them digitally or in print.